Questions & answers
Frequently asked
Everything below is the same answer you would get by email. If your question is missing, the company section below has how to reach us.
The product
A blackish-brown resin that seeps from high-altitude mountain rock, formed as plant matter breaks down over centuries. It contains humic substances (including fulvic acid), trace minerals and amino acids. The full explainer covers it in six minutes.
Pure shilajit tastes earthy, mineral and slightly bitter. That is the resin, not a flaw. Orange and Strawberry add a natural flavour for an easier, sweeter taste. In coffee, the Pure taste largely disappears.
Orange is the easiest first jar. Pure is for people who want no added flavour and is the only jar with nothing added. Strawberry is the sweetest of the three. When you buy more than one jar you can mix flavours freely.
Resin is the least processed form: no drying carriers, no fillers, no capsule shell, and a certificate that tests the thing you actually eat. The comparison chapter explains the differences.
We do not promise outcomes. No EFSA-authorised health claim exists for shilajit, so we make none. What research shows, topic by topic and graded honestly, is in the evidence chapter. What we do verify is composition, potency and safety, through independent testing.
Taking it
Take a rice-grain-sized portion (about 500 mg) twice daily. Enjoy directly or mix into coffee, tea or warm water. Follow the recommended serving shown on the label.
Purified, lab-tested shilajit is generally well tolerated at the label dose. Do not exceed the recommended daily intake. Keep out of reach of children. If you are pregnant, nursing, or on medication, ask your doctor first. A food supplement is not a substitute for a varied diet.
Raw or badly purified shilajit can carry lead, arsenic and other heavy metals. That is the category's one documented safety risk, and the reason we screen every batch by ICP-MS. The Quality page covers all four tests.
Room temperature, lid closed, away from direct sunlight. The resin softens when warm and stiffens when cold; both are normal and neither affects the product.
Ordering & shipping
All orders ship from our warehouse in Schijndel, the Netherlands. Delivery times and shipping rates pending confirmation.
One jar is €27,95. Buy two jars and the third is free: €55,90 for three, in any mix of flavours, which is €18,63 per jar, plus free shipping within the EU. Two jars alone are €44,95, saving €10,95 against two singles.
iDEAL, Apple Pay, credit cards, Google Pay and Klarna. The methods shown can depend on your device and location.
EU consumers have a statutory right of withdrawal on eligible distance orders, generally 14 days, with exceptions that can apply to sealed food products once opened. Any additional satisfaction guarantee is still being confirmed. See returns and withdrawal.
The company
MountShila is a trading name of SR Wholesale B.V., Rooiseweg 1, 5481 SJ Schijndel, the Netherlands. More on the About page.
Our resin is tested by Eurofins, an accredited independent laboratory, for fulvic and humic acid content, heavy metals by ICP-MS, and microbiology. The Quality page explains what we test and teaches you how to read any brand's certificate.
Email info@mountshila.com for anything, general questions or help with an order. A person reads it and a person answers it. You can also use the contact form.
